DrCar Blogs

Vehicle Service and Repair History: Why is it important?

Significance of maintaining your vehicle's service history.

Can you tell with certainty when you last service your transmission? How about the last time you had a tire alignment? A brake service? Or even an oil change? Most likely, you can't answer any of these questions if you do not have a well-documented service history for your vehicle. While few vehicle owners keep good records of service and repairs, there is still a significant number of car owners who do not perceive the benefits of doing so. Here are some of the reasons why having service and repair history could be handy:

Tracking repair of your vehicle
DrCar App tracks your car health

Warranty Claim Issues

Case 1: Imagine yourself in a situation where you used your hard-earned cash to purchase a certified used vehicle with 40,000 miles of warranty left on the powertrain.After about 30,000 miles of religious maintenance, your engine stops functioning for no reason. You take the vehicle to the dealership representing your car manufacturer, who refuses to cover the repair cost under warranty.Based on the premises, you have not been changing your oil regularly. You think about contacting your local mechanic who has been performing the services on your vehicle for records. No surprise here, he does not maintain thorough records, and neither do you. Here you are not being able to prove that you have been taking good care of your vehicle. This is one of the multiple situations where having your vehicle's service history could have helped you save thousands. 


Case 2: Similarly, you could have had a mechanic perform a repair on your vehicle and offer you a warranty on the repair. More often than not, the warranty is provided based on a certain number of miles.For this situation, let's assume that your mechanic gave you a warranty of 10,000 miles on the installation (not the part) of a new water pump. During a trip to a nearby city, your vehicle overheats, and you do the right thing: pullover and have it towed to the nearest service centre. After inspection, the technician comes with a report stating that a bolt was missing from the water pump, which led to your vehicle losing all its coolant. Clearly, your mechanic did not do a good job installing that new water pump. Luckily, it has only been 8,000 miles, and you have proof that a bad installation caused your problem.Upon calling your mechanic to have him cover the repair's cost under warranty, you are shocked that he wants you to prove that it has only been 8,000 miles since he installed the pump. Unfortunately, you do not have an excellent way to maintain that information and use it with assurance. Even the receipt provided to you did not have any mention of the vehicle's mileage. You are stuck with the bill! 

Unfortunately, your mechanic is not trustworthy because you did not find him on DrCar App, and you have to use your emergency funds to repair your vehicle. 

In both cases, the outcome would have been different if you had a comfortable and great way to maintain records of everything done to your vehicle, regardless of who has done it. Not to forget, DrCar App takes care of all these hassles for you. 

Significance of having vehicle repair history
DrCar App manages your repair history

Better Planning and Scheduling 

Besides helping to deal with warranty claims issues, having a well-documented history of repairs and maintenance work performed on your vehicle, allows you to plan better and schedule preventive maintenance ahead of time. In other words, knowing with certainty what service was performed at your last visit to the mechanic helps you decide what is needed and what is not needed for your next visit. With that knowledge, mechanics will not be able to sell you services that you do not need. This information is even more valuable if you have not performed any major service on the vehicle for months or years.

Used car purchase 

When buying or selling a second-hand vehicle, having good repair and maintenance history is a sign of good ownership. As a seller, you feel more confident about the price that you are asking for the vehicle. As a buyer, having access to that history allows you to plan for future maintenance and repairs. In some cases, it can even offer the buyer some leverage or bargaining power if the history reveals that there is an upcoming major repair or maintenance work required for the car. For example, manufacturers often recommend a timing belt change (for applicable vehicles)anywhere between 60,000 miles and 100,000 miles. That service is usually very critical and costly. Therefore, if by looking at the car's history, a buyer finds out that the service was never performed on the vehicle that is now 110,000 miles, that buyer can use that as an argument to request that the seller reduces the price. With that example, it is also apparent that having the history of a used vehicle that you are trying to buy allows you to know what will need your attention if you take ownership. It is also worth noting that repairs and service history helps establish trust between buyers and seller. The buyer does not feel cheated, and the seller walks away with pride and honesty.